Service Desk Personnel
Expedite Technology Solution Expedite Technology Solution Jackson, TN Jackson, TN Contract Contract $23 - $28 an hour $23 - $28 an hour 16 hours ago 16 hours ago 16 hours ago In Office Position Monday thru Friday Must be able to lift at least 50 pounds.
Must be able to walk at least 1 Miles daily.
IT Call Center Experience preferred - Able to handle call volume of up to 30 calls per day.
People/Customer Service skills required Printer Administration and Troubleshooting - Server Print Queue, and local Queues Active Directory Management - Able to navigate Different Organizational Units (OU) - Able to look up attributes - Able to reset password and unlock accounts.
iOS Management, Support, and Deployment - Setting up new phones/Ipads - Resetting iTunes accounts - Resetting network settings - Backup/Restore device data Video Conferencing - Cisco WebEx - MS Teams - Cisco Presence video solutions Network troubleshooting - Internal vs external - VPN - LTE - Wifi Application Troubleshooting - Account permission - Compatibility settings - Browser vs installed Remote support - MSRA - RDP - TEAMs - Webex Hardware Deployment ServiceNow - Ticket management - Ticket assignment Job Type:
Contract Salary:
$23.
00 - $28.
00 per hour Experience level:
2 years 3 years Schedule:
8 hour shift Day shift Monday to Friday
Experience:
Help desk:
1 year (Preferred) Windows:
1 year (Preferred) Ability to Commute:
Jackson, TN 38301 (Preferred) Ability to Relocate:
Jackson, TN 38301:
Relocate before starting work (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Must be able to walk at least 1 Miles daily.
IT Call Center Experience preferred - Able to handle call volume of up to 30 calls per day.
People/Customer Service skills required Printer Administration and Troubleshooting - Server Print Queue, and local Queues Active Directory Management - Able to navigate Different Organizational Units (OU) - Able to look up attributes - Able to reset password and unlock accounts.
iOS Management, Support, and Deployment - Setting up new phones/Ipads - Resetting iTunes accounts - Resetting network settings - Backup/Restore device data Video Conferencing - Cisco WebEx - MS Teams - Cisco Presence video solutions Network troubleshooting - Internal vs external - VPN - LTE - Wifi Application Troubleshooting - Account permission - Compatibility settings - Browser vs installed Remote support - MSRA - RDP - TEAMs - Webex Hardware Deployment ServiceNow - Ticket management - Ticket assignment Job Type:
Contract Salary:
$23.
00 - $28.
00 per hour Experience level:
2 years 3 years Schedule:
8 hour shift Day shift Monday to Friday
Experience:
Help desk:
1 year (Preferred) Windows:
1 year (Preferred) Ability to Commute:
Jackson, TN 38301 (Preferred) Ability to Relocate:
Jackson, TN 38301:
Relocate before starting work (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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