Service Desk / Desktop Support
Ampcus Tech Pvt Ltd Ampcus Tech Pvt Ltd Jackson, TN Jackson, TN Contract Contract $22 - $27 an hour $22 - $27 an hour 1 day ago 1 day ago 1 day ago ordinaryRole:
Service Desk / Desktop Support Location:
Jackson, TN Rate:
$27/HR Technologies and Duties Describe this position's most important duties performed in the normal course of work.
Please describe each, in order of importance, and indicate the average percent of time devoted to each duty over the course of the year or contract period.
Description of Duties (primary & secondary) Desktop Support Tier 1-2 Support Active Directory Management Call Center Experience Business Justification Describe below in detail the business justification for this contractor hire.
Include the criticality of work to be performed and the repercussions of not hiring.
You must consider all possibilities of having these tasks re-assigned to other filled positions capable of performing the job duties.
Whenever possible, indicate the importance of this position as it relates to OIR's Strategic Plan.
Attach additional sheets if necessary.
If Standard work week will not be 37.
5 hrs.
/wk.
, please justify below.
Work Location:
In Office Position Monday thru Friday Must be able to lift at least 50 pounds.
Must be able to walk at least 1 Miles daily.
IT Call Center Experience preferred Able to handle call volume of up to 30 calls per day.
People/Customer Service skills required Printer Administration and TroubleshootingServer Print Queue, and local Queues Active Directory ManagementAble to navigate Different Organizational Units (OU) Able to look up attributes Able to reset password and unlock accounts.
iOS Management, Support, and DeploymentSetting up new phones/Ipads Resetting iTunes accounts Resetting network settings Backup/Restore device data Video ConferencingCisco WebEx MS Teams Cisco Presence video solutions Network troubleshootingInternal vs external VPN LTE Wifi Application TroubleshootingAccount permission Compatibility settings Browser vs installed Remote supportMSRA RDP TEAMs Webex Hardware DeploymentServiceNow Ticket management Ticket assignment Best regards! Sumit Talekar Associate Team Lead - Talent Acquisition Direct Number:
Call / Text (571) 520 1728 Job Type:
Contract Pay:
$22.
00 - $27.
00 per hour
Benefits:
Health insurance Experience level:
5 years Schedule:
8 hour shift Ability to commute/relocate:
Jackson, TN 38301:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Desktop support:
5 years (Preferred) Help desk:
4 years (Preferred) Work Location:
In person Business Justification.
Estimated Salary: $20 to $28 per hour based on qualifications.
Service Desk / Desktop Support Location:
Jackson, TN Rate:
$27/HR Technologies and Duties Describe this position's most important duties performed in the normal course of work.
Please describe each, in order of importance, and indicate the average percent of time devoted to each duty over the course of the year or contract period.
Description of Duties (primary & secondary) Desktop Support Tier 1-2 Support Active Directory Management Call Center Experience Business Justification Describe below in detail the business justification for this contractor hire.
Include the criticality of work to be performed and the repercussions of not hiring.
You must consider all possibilities of having these tasks re-assigned to other filled positions capable of performing the job duties.
Whenever possible, indicate the importance of this position as it relates to OIR's Strategic Plan.
Attach additional sheets if necessary.
If Standard work week will not be 37.
5 hrs.
/wk.
, please justify below.
Work Location:
In Office Position Monday thru Friday Must be able to lift at least 50 pounds.
Must be able to walk at least 1 Miles daily.
IT Call Center Experience preferred Able to handle call volume of up to 30 calls per day.
People/Customer Service skills required Printer Administration and TroubleshootingServer Print Queue, and local Queues Active Directory ManagementAble to navigate Different Organizational Units (OU) Able to look up attributes Able to reset password and unlock accounts.
iOS Management, Support, and DeploymentSetting up new phones/Ipads Resetting iTunes accounts Resetting network settings Backup/Restore device data Video ConferencingCisco WebEx MS Teams Cisco Presence video solutions Network troubleshootingInternal vs external VPN LTE Wifi Application TroubleshootingAccount permission Compatibility settings Browser vs installed Remote supportMSRA RDP TEAMs Webex Hardware DeploymentServiceNow Ticket management Ticket assignment Best regards! Sumit Talekar Associate Team Lead - Talent Acquisition Direct Number:
Call / Text (571) 520 1728 Job Type:
Contract Pay:
$22.
00 - $27.
00 per hour
Benefits:
Health insurance Experience level:
5 years Schedule:
8 hour shift Ability to commute/relocate:
Jackson, TN 38301:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Desktop support:
5 years (Preferred) Help desk:
4 years (Preferred) Work Location:
In person Business Justification.
Estimated Salary: $20 to $28 per hour based on qualifications.
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