Customer Service - Quality Specialist: Jackson, TN
Company Name:
CVS Caremark Professional
Join the Coram CVS/specialty infusion services team as a Customer Service Quality Specialist. You will be a critical part of the patient experience verifying insurance and processing information received from our Intake team for accuracy and completeness.Key responsibilities Collecting necessary clinical information for order processing or reimbursement including contacting the patient to confirm information and address any financial responsibilities they may have. Resolving patient concerns by identifying problems and coordinating appropriate corrective action is an important part of the position. Managing data integrity is essential to ensure proper selection of online information, appropriate revenue recognition and adherence to all regulatory compliance requirements policies and procedures.
Job Function: Administrative, Customer ServiceEstimated Salary: $20 to $28 per hour based on qualifications.
CVS Caremark Professional
Join the Coram CVS/specialty infusion services team as a Customer Service Quality Specialist. You will be a critical part of the patient experience verifying insurance and processing information received from our Intake team for accuracy and completeness.Key responsibilities Collecting necessary clinical information for order processing or reimbursement including contacting the patient to confirm information and address any financial responsibilities they may have. Resolving patient concerns by identifying problems and coordinating appropriate corrective action is an important part of the position. Managing data integrity is essential to ensure proper selection of online information, appropriate revenue recognition and adherence to all regulatory compliance requirements policies and procedures.
Job Function: Administrative, Customer ServiceEstimated Salary: $20 to $28 per hour based on qualifications.
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